INSEAD Knowledge

Creating People-Centric International Organizations With AI

Artificial intelligence is entrenched in our lives. It has eased everyday living and opened up possibilities never before imagined in the consumer and commercial realms. In the public sector, too, AI is becoming indispensable. How might AI be used in international organizations to help improve lives and protect the environment?

Between December 2019 and August 2020, GSEM members Professor Tina Ambos and Dr. Katherine Tatarinov worked on a team investigating how 40 international organizations including the World Bank and UNICEF were using AI in impact-oriented initiatives.

The research uncovered emerging trends, technical and contextual challenges. Some are specific to the scale and decentralized nature of the UN organizations; others are more general ethical concerns about the use of AI for society.

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