IESS 2.2 

 

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The official website for the IESS 2.2 is

http://iess.online

where you find all the information about IESS 2.2

 

 

The 12th International Conference on Exploring Service Science, IESS 2.2, is organized by the Institute of Informational Service Science of the University of Geneva, on February 16-18, 2022 in Geneva, Switzerland.

 

IESS 2.2 major theme:

Service innovation roadmaps and Responsible entities learning

This theme was introduced by Jim Spohrer in IESS 2.1 (https://www.itm-conferences.org/articles/itmconf/abs/2021/03/itmconf_iess2021_01001/itmconf_iess2021_01001.html) :

« The continued development of service science as an emerging transdiscipline will depend on developing better measurements and tools for understanding the past and future identities, reputations, values, goals, and strategies of entities interacting to achieve outcomes.

SIRs can help with the challenge of upskilling people in an age of accelerating technology and policy changes.

All service systems, as responsible entities learning, invest in three types of activities, herein termed Run-Transform-Innovate activities. » 

Research contributions to this theme will become indispensable today for a deep understanding of the ongoing mutations in the entities and the Society, for the establishment of resilient, sustainable, viable, inclusive policies of progression and of responsible entities learning processes.