FAQ

My Assistance

Social counseling
The social office helps students to manage their social problems and to understand the financial constraints linked to their university career. It is managed by a social worker.
Website www.unige.ch/dife/en/financial-services/social-counseling-debt-relief/social-counseling/
Address 4, rue de Candolle, 1211 Genève 4
Contact social(at)unige.ch - Nathalie.Sandoz(at)unige.ch - +41 22 379 77 79

Students with special needs

Only students with special needs can apply (motor, sensory, psychological disorders; learning disabilities (dyslexia, dysorthography, dyscalculia, etc.); chronic disabling illness, attention deficit disorder).

You cannot benefit from an additional third time in case of an accident and therefore a one-off disability.

Please note that no applications received by email will be accepted. Applications must be complete and contain certificates, balance sheets and other specific documents listed by disorder above.

The deadlines are very strict. The Special Needs Assessment Board (CEBP), which meets 4 times a year, has agreed that any application that is out of time will be refused in order to comply with the directive and ensure fair treatment for all students.
Website www.unige.ch/dife/sante-psychologie/besoins-particuliers/
Contact besoins-particuliers(at)unige.ch

Health Consultation
Concerned about your health? You have two options for consulting a doctor and obtaining medical advice, as well as medical examinations if necessary.
Website www.unige.ch/sse/consultations-psychologiques-medicales/consultation-sante
Address 4, rue de Candolle, 1211 Genève 4
Contact sante(at)unige.ch
Reception A doctor will receive you by appointment only, which can be made online with your student address.

Psychological support
Do you feel demotivated and depressed? Is your anxiety interfering with your life, your sleep, your studies and your relationships? have you have experienced a traumatic event that has upset you? Our psychologists will listen to you and provide you with support in complete confidentiality.
Website www.unige.ch/sse/consultations-psychologiques-medicales/consultation-psychologique /
Address 4, rue de Candolle, 1211 Genève 4
Contact psychologique(at)unige.ch - +41 22 379 13 33
Reception A psychologist will receive you by appointment only, which can be made online with your student address.

Conflicts / Malaise
Conflicts with your hierarchy / Sexism and sexual harassment / Mobbing / Verbal and physical violence
Website www.unige.ch/harcelement/
Contact Trust unit: confiance(at)unige.ch
Violence prevention unit: respect(at)unige.ch
External mediators: www.unige.ch/adm/dirh/mediation
Psyline: +41 22 379 92 00

Coaching service
The University of Geneva offers students a Coaching Consultation which provides information, guidance and support.
Website unige.ch/dife/enseigner-apprendre/soutien-apprentissage/consultation-coaching
Address 28, boulevard du Pont-d'Arve, 1205 Genève
Contact psychologique(at)unige.ch
Reception A coach will receive you by appointment only, which can be made online with your student address

IT Support for students is students’ main points of contact for IT support.

CAREER CENTER
JOBS Job offers at the Faculty of Science
The mission of the Career Center is to assist students and recent graduates of the University of Geneva in their transition from student to professional life.
Website carriere.unige.ch
Address 4, rue de Candolle (2nd floor), 1205 Genève
Contact +41 22 379 77 02 - carriere(at)unige.ch
Reception Monday to Friday, 8:30 am to 12 pm

FINANCIAL AID - SCHOLARSHIPS
The University of Geneva and the HES-SO Geneva do not want to leave any student on the sidelines. This is why the financial aid service provides assistance and support to students who are experiencing personal difficulties.
Website vie-de-campus.unige.ch/campus-life/financing-your-studies/financial-aid
Address 4, rue de Candolle, 1211 Genève 4
Contact +41 22 379 77 79 - aides-financieres(at)unige.ch
Reception Tuesday, Wednesday and Thursday, from 9 to 11:30 a.m.

SCHOLARSHIP AND LOAN DEPARTMENT
To obtain a scholarship, a student loan or an apprenticeship.
Website www.ge.ch/obtenir-bourse-pret-etudes-apprentissage
Address Cité des métiers et de la formation – Espace 3 Financer sa formation - guiche 3 - 6, rue Prévost-Martin, 1205 Genève
Contact +41 22 388 44 00 - citedesmetiers(at)etat.ge.ch
Reception Monday from 1 to 5 pm, Tuesday, Wednesday and Friday from 10 am to 5 pm and Thursday from 10 am to 7 pm

Excellence Master Fellowships
The Faculty of Science, with the support of external partners, has established an Excellence Fellowship program open to outstanding and highly motivated students who wish to pursue a Master of Science degree in one of the disciplines covered by the Faculty1. Candidate selection is based on excellence.
Website /excellencemasterfellowships/
Contact +41 22 379 36 61 - Excellence-Master-Sciences(at)unige.ch

Reimbursement of journeys between Geneva and Lausanne / Neuchâtel (Azur triangle)

Thanks to the triangle Azur agreement, your CFF train tickets can be reimbursed.

Please return this form with the train tickets (glued onto A4 paper) to the student office. Make sure that the form has been duly signed by your teachers/professors (one line per trip) and that you have completed all the required fields and signed the form.

The student office will forwarded your form to Mrs Micheline RUETSCHI at the Rectorate for reimbursement.

Municipal financial aid for the TPG travelcard

Depending on your municipality of residence, you may be eligible for financial aid for your TPG travelcard.

The Student Secretariat is authorised to sign and stamp your application form for financial aid for your TPG travelcard.